Frequently Asked Questions
Q. What causes those black stains on my roof?
A. Most black stains on roofs are caused by algae (Gloeocaspa Magma). This is an airborne spore that can land on most any roof, and can actually harm your roof by eating into the limestone that is a component of many shingles today. When it rains, the algae can slowly spread down the roof, adding more stains and streaks. We can not only remove the algae, but help keep it from coming back. Major shingle manufacturers recommend that you clean this algae off -- but not to use high pressure washing to do it. Have wood shingles on your house. We can clean those, too!
Q. What happens on the day you do work?
A. We will pre-arrange a day to do the work, so we won’t show up unannounced. We bring all our equipment with us, but will need to hook up to a water supply at your house -- such as an outdoor faucet. We will protect plants or outdoor structures as needed, then apply the cleaners, rinse the roof off after the cleaners have done their work, and then apply any other treatments you have specified, such as an anti-fungal agent or chimney sealant. We’ll clean up after ourselves, and leave your home or roof looking great.
Q. You say you clean safely, without high water pressure. How does that work?
A. The secret to a great exterior cleaning job is using the right cleaners for the job, not high water pressure. High water pressure can actually damage your roof and siding, getting under shingles and siding. It can also spray water everywhere. In contrast, PRO Exterior Cleaning, uses professional grade cleaning products chosen specifically for particular types of cleaning tasks, such as cleaning roofs, and a proprietary cleaning process.The result is a better job, without harm to your home. It's the process, not the pressure.
Q. Will your cleaners hurt my plants or my pets?
No. Our cleaners are eco-friendly and biodegradable. They won’t hurt flowers, trees, or shrubbery.
Q. Is your crew trained? Are you insured?
Yes,both. All members of our crews have been trained in the use of both the equipment and the cleaners. Typically, one member each the crew is also a licensed home inspector, so if he sees any problems with your roof or chimney while we are doing the job, he can inform you and help you avoid future problems. Our crews are fully insured.
Q. What towns and locations do you serve?
We serve Cape Cod and Southeastern MA, including Barnstable, Brewster, Bourne, Buzzards Bay, Cataumet, Centerville, Chatham,Cotuit, Dennis, Eastham, Falmouth, Harwich, Hyannis, Mashpee, New Seabury, Orleans, Osterville, Plymouth, Provincetown, Sagamore, Sandwich, Wareham, Wellfleet, Woods Hole, Carver, Duxbury, Kingston, Marion, and Middleboro.
Q. Are you an authorized Awning Dealer?
Yes, we sell and install SunSetter Retractable Awnings, the #1 best-selling awnings in America. We also offer a complete line of Sunesta Retractable Awnings and Shade Products.
"I just want to say how pleased I am!" -- Ellie Anderson, Centerville, MA
|"The roof looks brand new" -- Tina and Albert Fantasia, Yarmouth, MA|
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